PRIVACY POLICY

1. Business Information

Business Name: Aishwarya Xerox
Address: 3-152, Ramesampeta, Surampalem Village, Gandepalle Mandal, Kakinada District, Andhra Pradesh – 533437
Phone: 6301526803
Email: aishwaryaxeroxteam@gmail.com

2. Information We Collect

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address

b. Document Information

• Uploaded PDF or document files for printing

⚠️ Uploaded documents are used only for printing purposes.

c. Technical Information

• IP address
• Browser type
• Device information
• Website usage data

3. Use of Information

We use your information to:

• Process and fulfill print orders
• Deliver printed documents
• Communicate order updates and digital invoices
• Send personalized offers, discount details, and promotional updates
• Provide customer support
• Improve website functionality

4. Document Confidentiality & User Liability

• All uploaded documents are treated as confidential.
• Documents are not shared with third parties except for delivery purposes or when required by law.
• Content Responsibility: Aishwarya Xerox does not verify the legal status or ownership of uploaded files. If any illegal, fraudulent, or unauthorized copyrighted documents are uploaded, we assume no responsibility for the same.
• Legal Accountability: The user shall be solely responsible and legally accountable for the content of their uploaded documents and any legal issues arising thereafter.
• Documents are deleted after order fulfillment unless legally required to retain them.

5. Payment Information

• Payments are processed through secure third-party payment gateways.
• We do not store card, UPI, or banking details on our servers.

6. Sharing of Information

We do not sell or rent personal information. Information may be shared with:

• Courier or delivery partners (only necessary details)
• Payment gateway providers
• Government or legal authorities if required by law

7. Data Security

We take reasonable technical and organizational measures to protect your data. However, no online transmission is completely secure, and absolute security cannot be guaranteed.

8. Cookies

Our website may use cookies to enhance user experience. You may disable cookies through your browser settings.

9. User Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent (may affect service availability)

To exercise these rights, contact us using the details below.

10. Marketing and Promotional Communications

By creating an account or placing an order, you agree to receive transactional and promotional communications. We use your registered Mobile Number and Email Address to send:

• Order confirmations and real-time status updates via SMS, WhatsApp, and Email.
• Exclusive promotional offers, discount codes, and personalized business updates.

These communications are intended to enhance your experience and provide additional value. You may opt-out of promotional messages at any time by contacting our support team.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 years.

12. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time.
• Changes will be effective once posted on the website.

13. Specific Condition for 1/8 and 1/9 Layouts (Micropocket Printing)

The 1/8 and 1/9 Custom Printing layouts are provided strictly for study and educational purposes only. Aishwarya Xerox holds no liability for any misuse, misleading conduct, or malpractice performed utilizing these specific layouts. The user agrees to take full responsibility to use these materials lawfully.

14. Contact Us